Bookings:

Credit Cards will be debited for the full value of the booking at the time the booking is made.

On Arrival: Accommodation charges must be paid in full. A credit card authorisation will be required at time of Check In.

If payment is made in cash accommodation charges must be paid on arrival along with a $200 cash bond for any incidentals and photo id may be required.

Cancellations:

We require 24 hours notice prior to the date of arrival for all individual bookings or a cancellation fee of one nights accommodation will be charged. This also applies in the event of a No Show.

 All cancellations of bookings will incur a $20 cancellation fee for administration costs.

Group bookings are required to give 30 days minimum notice to avoid forteiture of their deposit.

Damages:

Any extra cleaning , repairs, or replacements required to restor our room or property to its normal condition will be charged to the guest responsible, plus a charge for any resultant loss of income if applicable.

Smoking: 

We have a non-smoking policy for all suites. There are no exceptions and damages will be charged.

Visitors:

Guests may have visitors but we do not allow large, noisy gatherings or parties in our rooms. Guests visitors must leave the premises by 10pm failure to do so may result in guests being evicted from the property.

Check -In:

Is available from 2pm on the day of arrival. Check-out time is 10am on the day of departure unless prior arrangement has been made with management.

Pets:

We do not allow pets in our rooms and any damage caused by the pets in rooms will be charged to the guests account.